Privacy Policy

Privacy Policy: Mark Lee Hairdressing and Skin Clinic

 

This Privacy Notice explains how, why and when Mark Lee Hairdressing and Skin Clinic collects and processes your personal data.

Mark Lee Hairdressing and Skin Clinic is a limited company trading under MLHair Ltd. Mark Lee is the Data Controller for all information collected. If you would like more information please contact us on mark@markleehair.co.uk

 

Information That We Collect

MLHair Limited processes your personal information to meet our legal, statutory and contractual obligations. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we may collect from you is: –

  • Name
  • Home Address
  • Personal Email
  • Home Telephone Number
  • Mobile Telephone Number
  • Wedding Dates and Details
  • Treatment records
  • Signed disclaimers

We collect information in the below ways: –

  • Telephone Enquiries
  • Email Enquiries
  • Handwritten forms at consultation

How We Use Your Personal Data (Legal Basis for Processing)

We take your privacy very seriously and will never share your data without your consent. We will never sell your data. We only retain your data for the purposes of carrying out our business with you as follows:

  • Your treatment records
  • Appointment dates
  • Via email, so we can send  you information and offers available.

 

Your Rights

You have the right to:

  • access any personal information that we retain about you. If you believe that any of this is incomplete or inaccurate, you have the right to ask us to correct and/or complete the information and we will update it as quickly as possible.
  • request erasure of your personal data
  • opt-out of any direct marketing from us

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent.

Safeguarding Measures

We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. The security measures in place include:

  • Paper-based records are retained in a fire proof locked safe.
  • Emails and contact details are stored on password encrypted computer system, Ovatu, accessed only by allocated Staff and backed up to Ovatu Cloud management.

  

Consequences of Not Providing Your Data 

You are not obligated to provide your personal information to Mark Lee Haiardressing and Skin Clinic, however we would be unable to provide you with our service if this information was not available.

How Long We Keep Your Data

All client details are reviewed regularly, and records of any non-active clients will be disposed of after 5 years.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Special Categories Data 

We do not collect or store and information categorised as Special Categories Data. (This includes information about religion or race)

Lodging a Complaint

We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data, in the first instance you should raise any concerns with Mark Lee via email mark@markleehair.co.uk

 

Personal Data Requests

Personal Data Requests must be given in writing to the Data Protection Officer (DPO) for Mark Lee Hairdressing and Skin Clinic. Where applicable we may require proof of identity for this request.

Data Protection Officer

Hairdressing and Skin Clinic (MLHair Ltd)

9 George Street

Pocklington

YO42 2DG

mark@markleehair.co.uk

Once acknowledged the DPO will provide the relevant information within 28 days of request. If the personal data request is not met by PhysCap Children’s Charity within 28 days of request. or you are unhappy with the personal data report. 

 

he next action would be to contact the Information Commissioners Office (ICO) with the relevant information for the ICO to peruse this grievance on your behalf. More information about the ICO and the General Data Protection Regulations can be found at. www.ico.or.uk